Statistical Process Control (SPC) is a methodology for monitoring, controlling, and improving processes through statistical analysis. Developed by Walter Shewhart at Bell Laboratories in the 1920s, SPC provides the foundation for modern quality engineering and Lean Six Sigma practices.
Shewhart Control Charts form the cornerstone of SPC. Shewhart recognized that all processes exhibit variation, but not all variation is meaningful. Common cause variation represents the natural noise inherent in any stable process—the random fluctuations occurring when the process operates as designed. Special cause variation signals assignable factors—tool wear, operator changes, material defects, or environmental shifts—that require immediate investigation and correction.
Statistical Stability First: Before calculating process capability indices (Cp/Cpk), you must establish statistical control. Capability analysis assumes process stability; applying capability metrics to unstable processes produces misleading results. Control charts verify stability by identifying whether variation patterns indicate random noise or systematic signals.
SPC transforms quality management from opinion-based to data-driven. Rather than reacting to individual measurements (which naturally vary), teams respond to statistical signals indicating process changes. This disciplined approach prevents over-adjustment (tampering) that actually increases variation while ensuring real problems receive prompt attention.